Refund policy

Please read our Return & Refund Policy carefully:

Return:

We offer a 30-day return policy, allowing you to request a return within 30 days of receiving your item.

To be eligible for a return, your item must be in its original condition, unworn or unused, with tags attached, and in its original packaging. You'll also need to provide the receipt or proof of purchase.

To initiate a return, please contact us at support@sportswearteesllc.com. If your return is approved, we'll send you a return shipping label along with instructions on where and how to send the package. Please note that items returned without prior authorization will not be accepted.

You can always contact us for any return questions at support@sportswearteesllc.com

How can customers return your products?

  • By mail

What is the restocking fee?

  • No restocking fee

The product conditions that we allow for returns:

  • New

Which Circumstances We Offer Return & Refund:

Wrong Product:

If you discover your order is flawed please contact us by mail: at support@sportswearteesllc.com with photos of the wrong product, and we will provide a return shipping label. Once it is tracking, we will ship a replacement product immediately.

Exchange:

We only exchange products if they are defective or damaged. If you need to exchange your product for the same product please contact us by mail: support@sportswearteesllc.com. We will process the free exchange.

Change Of Mind:

We want you to be happy with your purchase. If you've had a change of mind, you can return your item to us within 30 days of receipt for a full refund to your original payment method. To be eligible, items must be in their original, unworn condition with all tags attached.

Please note that for "Change of Mind" returns, the customer is responsible for the cost of return shipping. To start a return, please email us at support@sportswearteesllc.com.

Order Cancellations

We strive to process and ship orders as quickly as possible. If you need to cancel your order, please contact us immediately at support@sportswearteesllc.com.

If your order has not yet been shipped, we will cancel it and issue a full refund. If the order has already been shipped, we are unable to cancel it. In that case, you may return the order for a refund once it has been delivered, in accordance with our return policy.

Non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)

Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed to your original payment method. Please allow 7-10 business days for the credit to appear in your account.

Late or missing refunds (if applicable)

  1. If you have not received a refund yet, first check your bank account again.
  2. Then contact your credit card company, it may take some time before your refund is officially posted.
  3. Next, contact your bank. There is often some processing time before a refund is posted.
  4. If you have done all of this and you still have not received your refund yet, please contact us.

Ship Returns To: 

Sportswear & Tees LLC
7598 Harwin Dr. #140
Houston, TX 77036

For further inquiries:

If you have any additional questions, please contact our customer service at:

Phone: +1 832-268-0908
Email: support@sportswearteesllc.com